Protect Your Custom Portrait with Extended Care

Your custom portrait is a one-of-a-kind piece of artwork—invest in its long-term protection with our Extended Care plans. Extended Care not only extends the protection of your custom portrait but also provides priority support and service, covering you for any mishaps!

 Why Choose Extended Care?

Accidents can happen, but with Extended Care, you can enjoy total peace of mind. If your artwork is damaged from a fall or accidental spill, you’ll receive a priority replacement, ensuring you can cherish your custom portrait for years to come.

Please note that Extended Care must be purchased at the time of your order.

View our Extended Care Terms & Conditions here.

 

Benefits of Extended Care

• Mishap Protection: If your portrait is accidentally damaged by drops or spills, you’re covered for up to 3 years for replacements.
• Priority Customer Service: Get immediate assistance from our friendly customer support team, with your claim placed in a priority queue for swift resolution.
• Freight and Replacement Fees Covered: Valid claims under your Extended Care plan include free shipping for replacement portraits for eligible deliveries.

 Making an Extended Care Claim

If your custom portrait is damaged and you have purchased Extended Care, please follow these steps:

1. Contact Us: Email us at support@celebrateportraits.com as soon as possible.
2. Provide Details: Specify the nature of the mishap and the damage, including photos of the damaged portrait.
3. Prompt Response: We will get back to you within 24 hours (often sooner) to resolve your case and organize a replacement as a priority.

Invest in Extended Care to ensure your unique artwork remains protected and cherished for years to come.