Frequently Asked Questions
Answers to most common questions about products, orders, shipments, and payments.
All of our artworks are digitally created based on the photos you provide, and they are almost identical to actual hand-painted portraits.
Simply sit back and relax while our illustrators transform your photo into a real masterpiece!
Our talented design team can also enhance any images you provide or remove certain objects from photos.
If you choose to link to the real estate listing, our artists will carefully choose the best photo that represents the "life of the home" - which could be the street facing photo or a more internal or exterior shot.
Each of your clients situation and house are unique and we aim to gain an understanding of the lives lived in the property - to best represent the life of the home.
We review every uploaded photo when we receive an order. If there’s an issue, we’ll contact you to request more photos. For the best results consult the image guidelines provided on the product page
The answer is a surprising YES for both! Closing gifts are typically given to vendors as a gesture of appreciation for their business, but this is where many sales agents miss a golden marketing opportunity. A well-thought-out closing gift can benefit both vendors and purchasers. While the purchaser isn’t paying your fee, they play a crucial role in the sales process—so why not show them some appreciation too? This approach is especially impactful with first-home buyers, who are often cash-strapped and grateful for something special to adorn their walls.
Yes! Tag us on Instagram @celebrateportraits, and we’ll do our best to feature your portrait as our next superstar.
